SerVoice AI

Service Description

* Order Automation: Manages phone or voice orders for takeout, delivery, and in-house service while integrating with POS systems like Toast, Square, and Clover. * FAQs and Customer Assistance: Automatically answers frequent questions regarding menu items, restaurant hours, and dietary restrictions. * Payment Processing: Supports secure voice-activated payment workflows. * Call Overflow Management: Handles excessive call volumes, ensuring no customer inquiry is missed. * 24/7 Availability: Supports after-hours customer service for reservations, orders, and inquiries. Benefits: * Faster Service: Reduces order wait times and boosts customer satisfaction by processing calls more efficiently. * Consistent Quality: Delivers a reliable customer service experience, ensuring consistent responses and reduced human error. * Staff Optimization: Frees up restaurant staff to focus on food preparation and guest service rather than answering routine questions. Ideal For: Restaurants with high call volumes or multi-location operations, especially those focusing on takeout and delivery services.